Returns & Exchanges

We want you to be completely satisfied with your Diane von Furstenberg purchase; therefore, we accept returns of unworn, unwashed, or defective merchandise within 30 days of the original ship date. Items must be returned with all original tags attached and in their original packaging to be eligible for a full refund.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Generate and print your prepaid UPS return shipping label provided through the portal, which ensures your package is tracked and insured.

3

Pack Your Items

Securely pack your merchandise in its original box or a similar sturdy container, ensuring all original designer tags and the packing slip are included.

4

Drop Off and Track

Drop off your package at any authorized UPS location and keep your receipt; your refund will be processed within 7-10 business days of arrival at our warehouse.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing